In the crowded world of eCommerce, getting someone to click on your product and make a purchase can feel like a tough challenge. But there’s more to increasing conversions than just having good products and decent traffic. Your approach needs to be strategic, engaging, and even a little unexpected.
Break free from traditional advice with these 10 unconventional yet powerful strategies to boost your conversion rate.
1. Implement a Subscription Model for Repeated Purchases
What if your customers didn’t have to re-order? A subscription model boosts customer loyalty and simplifies repeat purchases. Consider offering subscriptions for frequently used products.
- Offer a discount for subscribers to encourage sign-ups.
- Create an auto-renew system that charges them at regular intervals.
- Make it easy for customers to skip a month if they’re not ready to repurchase.
Once a customer subscribes, you lock in repeat business, increasing long-term revenue.
2. Optimize Your Site for Search Intent, Not Just Keywords
Optimizing for keywords is important, but aligning content with search intent matters even more. Customers often search for specific solutions, not just generic product names. So, think beyond the basics and craft content that answers their needs.
- Use question-based content like "How do I choose the best X?" or "What’s the best way to use Y?"
- Create detailed product guides, comparison articles, or even problem-solving blogs.
- Leverage user-generated content by encouraging reviews and Q&A.
Aligning your products with customer searches brings more targeted traffic and boosts conversions.
3. Incorporate Live Shopping Features
Live shopping and the product demos are transforming eCommerce, especially in fashion and beauty. While platforms like Instagram have already embraced live shopping, you can easily integrate this feature into your own store as well.
- Hold live demos to show your products in real time.
- Allow viewers to purchase directly through the live stream.
- Create a sense of exclusivity with live events where people can ask questions and get special offers.
Live shopping boosts sales and builds trust by showing products in action.
4. Enable Shopping Through User-Generated Content.
Shoppers love seeing how real people use products.Adding user-generated content (UGC) to product pages builds trust and encourages purchases.
- Encourage customers to share photos and videos of your products and feature them on your site.
- Embed shoppable Instagram posts on the product pages.
- Offer discounts, free products, or social media recognition as rewards.
UGC builds social proof, helping potential buyers feel confident in their purchasing decisions.
5. Offer Exclusive Members Only Experience.
Turn your eCommerce store into more than just a place to shop. Create a members-only club offering early sale access, special discounts, and exclusive products. This exclusivity can boost customer loyalty and drive conversions.
- Create VIP loyalty program where the customers earn points for shopping, referrals, and social shares.
- Provide exclusive product lines or limited-edition items for members.
- Encourage customers to upgrade their experience with perks like free shipping, personal shopping assistance, or birthday discounts.
Customers engage more with your brand when they feel part of an exclusive community.
6. Optimize Your Site for Visual Search
With the rise of platforms like Pinterest and Instagram, visual search is becoming the major trend. Customers can upload photos of products they like, and get recommendations based on the similar visuals. Visual search helps customers quickly find what they need on your site.
- Enable "search by image" so customers can upload a photo and find similar products.
- Use AI tools that can recognize colors, patterns, and shapes to match products in real-time.
- Integrate visual search options into your mobile app for even more convenience.
Visual search helps customers find what they want, increasing their confidence to buy.
7. Utilize Chatbots and Conversational Commerce
Customer service is crucial in guiding potential buyers to make decisions.Chatbots quickly respond to queries, recommend products, and assist with checkout.
- Use chatbots to guide customers to the right products based on their needs.
- AI assistants can answer questions 24/7, making shopping easier.
- Add live chat for real-time help and a personal touch.
Chatbots make shopping easier and more personal, helping customers decide and boosting sales.
8. Turn Your Site into a Social Proof Machine
Social proof strongly influences customers and boosts sales.But don’t just stick to customer reviews—take it a step further.
- Display real-time purchase notifications, like “John from New York just bought this!”
- Display how many people are viewing or adding a product to their cart.
- Share influencer reviews or real-time social media posts of customers using your products.
When visitors see others buying and loving your products, they trust your brand more and are likely to buy.
9. Boost Sales with Instant Discounts
Everyone loves good deal, but what if you could offer discounts immediately rather than making customers jump through hoops?
- Display a pop-up with the instant discount, like 10% off the first order.
- Offer the time-limited coupon that triggers when they add an item to their cart.
- Use a pop-up notification for a special discount code when someone’s about to leave the page or abandon their cart.
Instant discounts encourage customers to buy immediately.
10. Introduce "Buy Now, Pay Later” with Flexible Financing
Allowing your customers to break down their purchases into smaller, more manageable payments can encourage them to buy items they might not otherwise afford. With services like Affirm, Klarna, or Sezzle, customers can shop now and pay later, often without any interest.
- Promote buy now, pay later options on product pages and at checkout.
- Highlight the flexibility of payment plans to reduce hesitation from potential buyers.
- Consider offering zero-interest options for certain items or during promotional periods.
This approach allows customers to buy higher-priced items and helps boost your average order value.
Final Thoughts: Innovative Steps to Success
Boosting your eCommerce conversion rate takes more than usual tactics. Think creatively and offer real value to customers. From gamification and live shopping to visual search and buy-now-pay-later options, you have plenty of opportunities to engage customers in new and exciting ways.
Try these unique tactics, track their results, and see your conversion rate and sales grow!